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Ticket Policies

1. Pass Holders and Members:

All Pass holders and Members must acquire an advanced ticket to each show.

Your badge is your festival ID. Please bring it with you every time you come to the box office & wear it at all times during the festival in order to receive your benefits.

2. 15 Minute Rule:

Please show up early!  Seating is not guaranteed if the ticket holder is not present 15 minutes before show time.

Members are granted entrance to the theater approximately 30-40 minutes before show time.

General public ticket holders are let into to the theater approximately 20-25 minutes before show time.

3. RUSH tickets

Rush tickets to sold out films become available 5-10 minutes before show.  Please see our RUSH Ticket Page for more information about RUSH

4. Refunds and Exchanges: We cannot offer refunds or exchanges on any tickets.

5. No seat saving, please!
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