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Ticket Policies

  • 15 Minute Rule: Seating is not guaranteed if the ticket holder is not present 15 minutes before showtime. Members are granted entrance to the theater approximately 30-40 minutes before showtime. General public ticket holders are let into to the theater approximately 20-25 minutes before showtime.

  • No refunds and no exchanges.

  • Rush tickets to sold out films available 5-10 mins. before show.

  • No seat saving!!

  • Pass Holders & Members: Your badge is your festival ID. Please bring it with you every time you come to the box office & wear it at all times during the festival in order to receive your benefits.

  • Pass holders & Members must acquire an advance ticket to each show.

  • Passes & memberships are individual & non-transferable.

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